Terms of Use.

Last Updated: Jan 20th 2025

  1. Service Access and License. By subscribing to our service, you receive a non-exclusive, non-transferable license to use our software for your business operations. Access is limited to authorized users within your organization.

  2. Account Responsibilities. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify us immediately of any unauthorized access.

  3. Acceptable Use. You agree to use the service only for lawful purposes. You may not (1) Attempt to breach the system's security (2) Use the service to harm others (3) Transmit malicious code (4) Resell or distribute the service (5) Exceed any usage limits specified in your subscription.

  4. Data and Privacy. We protect your data according to our Privacy Policy. You retain ownership of all data you input into the service. We may anonymize and aggregate usage data to improve our products and services.

  5. Service Availability. While we strive for high availability, we do not guarantee uninterrupted service. We will provide advance notice of scheduled maintenance when possible.

  6. Payment and Subscription Fees are charged according to your chosen subscription plan. We may modify pricing with 30 days' notice. Subscriptions automatically renew unless cancelled.

  7. Termination. Either party may terminate service with written notice. Upon termination, you may request export of your data within 30 days, after which it may be deleted.

  8. Limitation of Liability. Our liability is limited to the amount paid for the product or service in the previous 12 months. We are not liable for indirect or consequential damages. The failure of Sequel Labs Inc. to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. You will be solely responsible and liable for any and all loss, damage, and additional costs that you, Sequel Labs Inc. or any other person may incur as a result of your submission of any information on or through our products and services.

  9. Changes to Terms. We may update these terms with 30 days' notice. Continued use of the service constitutes acceptance of modified terms.

  10. Indemnification. You agree to indemnify, defend, and hold harmless our company, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney fees) arising from your use of our products and services, your violation of these terms, your violation of any third-party rights, content or data you submit through any product or service, claims made by your users or customers relating to their use of our products or services through your account.

  11. Governing Law. These terms are governed by the laws of the Province of Ontario (and the federal laws of Canada applicable therein). Any disputes will be resolved in the courts of Toronto, Ontario. If any provision of these Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms of Use remain in full force and effect.